Refund Policy
Thank you for choosing shorts-studio.com!
How to Request a Refund
● Refund conditions
You can apply for a refund within 24 hours after purchasing the VIP
If you think you qualify for a refund, please follow these steps:
- ● Submit a Request: Email us at with:
- ● Review Process: Our team will review your request within 3 business days and respond via email.
- ● Refund Process: If approved, your refund will be processed to your original payment method. Please allow 3-5 business days for it to appear.
Dispute Resolution (Pre-Chargeback Requirement)
We strive to provide a positive experience. In the event of a billing dispute:
Mandatory Informal Resolution:
You agree to notify us of any billing discrepancies or disputes within 30 days of the transaction. You must allow us at least 15 business days to investigate and resolve the issue before initiating a chargeback with your bank.
Consequences of Unauthorized Chargebacks:
Initiating a chargeback without first contacting our support team is considered a breach of these Terms. We reserve the right to:
- Terminate your account and access to all data immediately.
- Provide your account activity logs and agreement timestamps to the financial institution to contest the dispute.
- Recover any associated chargeback fees and administrative costs.